At Mas Peppa, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website:
a. Personal Information
When you make a purchase, subscribe to our newsletter, or contact us, we may collect:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card details, billing address)
b. Non-Personal Information
We may automatically collect certain information about your device and usage of our website, including:
- IP address
- Browser type
- Operating system
- Pages visited, time spent on the site, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect from you in the following ways:
a. To Process Orders and Transactions
- Process and fulfill your orders, including delivery and payment.
- Send you updates about your order status or delivery details.
b. To Improve Our Services
- Understand how customers use our website to enhance user experience.
- Diagnose technical issues and improve the website’s functionality.
c. Marketing and Communications
- Send newsletters, promotional offers, or product updates, but only if you’ve opted in to receive such communications.
- Provide you with personalized product recommendations or special offers based on your preferences.
d. Compliance and Legal Obligations
- Comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
a. Service Providers
We may share information with third-party vendors who help us provide our services, such as payment processors, shipping companies, email service providers, and marketing platforms. These third parties are only permitted to use your information for the purpose of providing services to us and are required to protect your information.
b. Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or law enforcement).
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how the site is used. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information.
a. Types of Cookies We Use
- Necessary Cookies: Essential for the website to function properly, such as enabling shopping cart functionality.
- Analytics Cookies: Help us analyze website traffic and user behavior to improve our website.
- Marketing Cookies: Used to deliver personalized content and advertisements based on your browsing behavior.
b. Managing Cookies
You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies via your browser settings. However, if you disable cookies, some features of our website may not function properly.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website employs encryption (such as SSL technology) for sensitive data transmissions, such as payment information.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights and Choices
a. Accessing and Correcting Your Information
You have the right to request access to or correction of any personal information we have about you. If you would like to review, update, or delete your information, please contact us.
b. Opting Out of Communications
You may opt out of receiving marketing emails or newsletters from us by clicking the “Unsubscribe” link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly advise you to review the privacy policy of every site you visit, as we are not responsible for the practices or content of third-party websites.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately so we can take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Mas Peppa
Email: maspeppa@maspeppa.com
